Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alejandra prieto

Alejandra prieto

October 2, 2024

5  out of  5
rating by Alejandra prieto
"Such a helpful individual. Love love love her energy! She is the best."
Profile photo of Deede Burdett

Deede Burdett

September 13, 2024

1  out of  5
rating by Deede Burdett
"So Andy will call you and be on top of communication when he is selling you a policy. Then will follow up to try and sell more. But once you’re secured with insurance forget ever having him return a call, text or email. 4 times i reached out and no response!! I then sold a car and dropped it from the policy but yet he still charged me a full months of insurance for the car I sold. After all that I dropped him. I said cancel all policy’s. Guess what! I check on it and they kept open a renters policy! Well I cancelled it so they won’t get another dime bc I also cancelled the card on file with State Farm! I’m so happy I found a WAY better agent and a much more affordable price!"
We responded:
"I apologize if your experience was short of excellent. I will contact you shortly to address any of your concerns and make sure all your billing is accurate. "
Profile photo of Christine Yesutis

Christine Yesutis

September 13, 2024

5  out of  5
rating by Christine Yesutis
"A round of applause for outstanding customer service! I have been with Ruth Mayer and now Andy since the late 70's. When I call, a friendly voice is on the other line. I know that I'm in good hands and my questions will be answered. Each and every one of Andy's team goes above and beyond. We don't see that much anymore. I want to thank Jason McCain for putting up with my thousand questions. Jason, you are patient, knowledgeable, and approachable-thank you! And to Carly and Rhonda who always have a kind voice and smile when they answer the phone. All of you are true gems."
Profile photo of trevor johnson

trevor johnson

August 20, 2024

5  out of  5
rating by trevor johnson
"Matt was very easy and pleasant to work with. Made everything very simple and smooth."
Profile photo of Takeyia Palmore

Takeyia Palmore

August 11, 2024

5  out of  5
rating by Takeyia Palmore
"Absolutely outstanding service! I've been a customer for Andy Herrero originally with his late mother Ruth Mayer for years! Specifically, my POC has been Jason McCain for almost 30 years of service! This is a team that does not disappoint you and will be there for all your State Farm service needs. Don't go anywhere else!"
Profile photo of Lawrence Dennis

Lawrence Dennis

July 24, 2024

5  out of  5
rating by Lawrence Dennis
"We have been with Andy and his mom, Ruth Mayer before him, for about 30 years. He and his entire staff, in particular Jason McCain, are responsive, knowledgeable and caring. Highly recommend this agent and agency."
Profile photo of Kai Hong

Kai Hong

July 24, 2024

5  out of  5
rating by Kai Hong
"Jason was incredibly helpful getting me my auto insurance! Great experience."
Profile photo of Nicole Pfeiffer

Nicole Pfeiffer

July 22, 2024

5  out of  5
rating by Nicole Pfeiffer
"Great and fast service as always!!!!"
Profile photo of Edmund Witkowski

Edmund Witkowski

July 19, 2024

5  out of  5
rating by Edmund Witkowski
"Very professional place"
Profile photo of Jonathan Koshy

Jonathan Koshy

July 9, 2024

5  out of  5
rating by Jonathan Koshy
"I highly recommend this agency. Jason was quick and efficient with giving me my options for various insurance needs."
Profile photo of Joe Rago

Joe Rago

June 15, 2024

5  out of  5
rating by Joe Rago
"Recently had to move some of our insurance coverage over to Andy Herrero's office and it was a great pleasure working with Jason on his staff. Smooth process, well informed, and everything was taken care of quickly and effectively!"
Profile photo of Arthur Kardatzke

Arthur Kardatzke

June 15, 2024

5  out of  5
rating by Arthur Kardatzke
"Our family has been a client of the Andy Herrero agency for many years (since his Mother, Ruth Mayer, was running the agency). Our main contact is now Jason and he has always provided us with straight forward informative answers to our questions."
We responded:
"Thank you so much for the great review Art! I remember being brand new and working at my mom’s agency and sitting with you reviewing a claim when a bike fell off the wall onto your car 15 years ago. I greatly appreciate your loyalty to our agency through the many years and even staying with us after mom’s passing. Looking forward to another 15+ years of working together. "
Profile photo of Nancy Mariscal

Nancy Mariscal

June 7, 2024

5  out of  5
rating by Nancy Mariscal
"Erika is the best! She helped me with my 2 claims and made it so easy. She followed up with me to ensure everything was being taken care of in a timely manner. I recommend her to anyone who needs an agent. Erika es la mejor! Me ayudo con mis 2 reclamos y hizo el proceso facil. Ella se aseguraba conmigo que se estubieran arreglando las cosas sin demoras. Se la recomiendo a cualquier persona que ocupe un agent"
Profile photo of Eva Gutierrez

Eva Gutierrez

May 24, 2024

1  out of  5
rating by Eva Gutierrez
"Horrible customer service!! Carly the manager got hostile with me refused to help me. Said she didn’t have to be on the phone with me 5 minutes after closing. Which I was placed on hold for over 10 mins and no one could get a hold of her. When she finally jumped on the call she had a bad attitude and refused to help me then hung up. With that being said it’s Memorial Day weekend and won’t be able to contact anyone til Tuesday. Don’t recommend doing business here."
Profile photo of Kodegyrl

Kodegyrl

May 8, 2024

5  out of  5
rating by Kodegyrl
"If I could give more stars I would! I highly recommend! My insurance is half the cost of what I was paying with another company. My only regret is not switching sooner!"
We responded:
"So happy we could and help and looking forward to working with you!"
Profile photo of VIC VIBHAKAR

VIC VIBHAKAR

April 10, 2024

5  out of  5
rating by VIC VIBHAKAR
"Great Team !!! Jason was awesome as always"
Profile photo of Greg Hoffmann

Greg Hoffmann

April 10, 2024

5  out of  5
rating by Greg Hoffmann
"Been with State Farm for the past 25 years and happy my business is with Andy Herrero. He and his staff is great to work with and will never stare you in the wrong direction. They provide second to none customer service and would highly recommend them for all your insurance needs."
Profile photo of John Weisgerber

John Weisgerber

March 26, 2024

5  out of  5
rating by John Weisgerber
"Sarah did a great job getting answers to the insurance questions I had. Those issues she needed another review of were handled within an hour. The local State Farm office (Andy Herrero) is great to work with."
We responded:
"Thank you for the kind remarks John!"
Profile photo of Eimei Onoda

Eimei Onoda

March 20, 2024

5  out of  5
rating by Eimei Onoda
"Their support is always perfect. They respond my questions very quickly and kindly."
Profile photo of Mike Crowley

Mike Crowley

March 13, 2024

5  out of  5
rating by Mike Crowley
"Helpful in switching from a competitor."
Profile photo of Chance Cygan

Chance Cygan

March 13, 2024

5  out of  5
rating by Chance Cygan
"I just started using Andy (State Farm) for my home/auto insurance. Great service and immediate response time. We left another provider because of poor customer service and better coverage with State Farm. The best part was the cost was actually lower."
We responded:
"Thank you so much for sharing your experience! We promise to keep providing the high level of customer service you like!"
Profile photo of Barbara Rossi

Barbara Rossi

February 21, 2024

5  out of  5
rating by Barbara Rossi
"I received a very favorable quote which was much better than the auto insurance provider I have used for ten years. I did not renew the old and went with State Farm. Erica was professional and explained every option from which to choose. Most important is that I feel secure in my choice and confident that Erica and the Andy Herrero Insurance Agency will provide the best customer service I can receive."
Profile photo of M Lynn Tondreau

M Lynn Tondreau

February 18, 2024

5  out of  5
rating by M Lynn Tondreau
"Very helpful with my truck accident"
Profile photo of Beth Riordan

Beth Riordan

February 7, 2024

5  out of  5
rating by Beth Riordan
"Erika was wonderful to work with! Up front with everything - very patient and kind! Would highly recommend this agency!"
Profile photo of David Allan Russell Jr.

David Allan Russell Jr.

February 4, 2024

5  out of  5
rating by David Allan Russell Jr.
"Very, very helpful. Connected well and understood exactly how to help me best."