State Farm® Insurance Agent Andy Herrero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
N Valadez
July 29, 2026
"Erika Avalos fue quien me ayudó y su servicio al cliente es excelente y muy profesional. Fue amable y atenta con ayudarme a resolver mi aseguranza de auto y vida para encontrar un buen precio. La recomiendo demasiado."
"N, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Andy Herrero and Team "
Mary Haggerty
July 21, 2026
"Highly recommend this local State Farm Agency in Downers Grove. I have been with them for 20 years and they are always available and helpful with any questions or concerns. Shout out to Nikki Grigsby for her help this week for her help on a few things!"
"Thank you so much for the 5 stars, Mary! We truly appreciate your feedback and are always happy to help whenever you need us. "
Schevaun Stinson
July 20, 2026
"Jason was great! He helped me save on my policy and select coverages that will benefit my needs. I switched from Progressive and it was nice actually interacting with a real local advisor. I’m looking forward to setting up additional policies that fit my needs. Thank you for your help!"
Stephanie Parker
July 13, 2026
"Very helpful and patient got me the best quotes out there."
"Stephanie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Andy Herrero’s Team is just a call or email away!"
Kanagaraj Thangavel
July 9, 2026
"Responsive staff"
"Thank you for the amazing review, Kanagaraj! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Martha Olsen
June 29, 2026
"Great customer service, clear conversations, great price."
"Thank you for the amazing review, Martha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Maria Espinoza
June 26, 2026
"Erika Avalos did an amazing job on setting up my 2 vehicles insured. She explained everything so well. I truly recommend State Farm."
"Maria, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
lauren
June 8, 2026
"This was my first time ever getting car insurance on my own, and the agent who helped me, Erika Avalos, made the entire process easy and stress-free. She took the time to walk me through everything, explain all of my options, and answer every question I had in a way that was easy to understand. Erika was incredibly friendly, patient, and knowledgeable throughout the whole experience. I never felt rushed, and she made sure I felt confident about my coverage before making any decisions. I highly recommend Erika to anyone looking for insurance, especially if it's your first time navigating the process."
"Thank you so much for the 5-stars, lauren! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Andy Herrero’s Team anytime."
Heather Ayala
May 26, 2026
"I had a very professional conversation about home and Auto policies with State Farm and felt comfortable with the service. Mrs. Avalos gave me. She was very knowledgeable and Was able to help me to the fullest of her ability I would definitely recommend speaking with her in the future to anyone else"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Andy Herrero’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Philip Sulentic
May 8, 2026
"Andy is my agent, but while he was out of the office, Erika helped me with new condo policy. She was patient and helpful in answering my many questions!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Jamila Jaber
April 28, 2026
"I had a great experience working with Erika. She was responsive, knowledgeable, and made the entire process smooth and stress-free. I truly appreciate her help and would highly recommend both her and the company."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Downers Grove to know that you had such a wonderful experience with us here on State Farm Agent Andy Herrero’s Team."
John Yosef
April 21, 2026
"Very responsive and helpful"
"Wow, thank you for the 5-star review, John! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
gary saunders
April 20, 2026
"Got a great rate"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Roberto Lee
April 15, 2026
"Even though we don't live in Chicago, we do visit our family there quite often. We keep a car there and we have insured our car and our condo with Andy Herrero's State Farm office for many years. It feels so reassuring whenever we have a question or a doubt about something and we are able to call, speak with a "live" human, without having to go through prompts or having to leave a message after listening to a recording. This week I spoke with "Carly" and she was pleasant and knowledgeable and quick to explain what needed to be done. She made it easy for me.
So glad to know that the "human touch" still exists!
Keep up the great work!!!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Radha Reddy
April 13, 2026
"I called Erika at State Farm to add my son as a driver on my auto policy, and she was extremely helpful throughout the process. She handled everything quickly and efficiently, making it very easy for me.
Erika was friendly, professional, and took the time to make sure all my questions were answered. I really appreciate her excellent service and support.
Highly recommend working with her!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Andy Herrero’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Downers Grove ."
Lounge Ross
February 28, 2026
"Very easy to work with. Andy was very helpful with switching our insurance. He was extremely knowledgeable and made us comfortable in making our switch in insurance policies. (Which can normally be a huge pain)
100% recommend!"
"Lounge, thank you for your wonderful review of State Farm Agent Andy Herrero’s Team!"
Rochelle Randles
February 26, 2026
"Erika Avalos was the most professional, knowledgeable agent and provided information that was could be understood to any layman. I would recommend her to anyone looking for auto or home insurance."
"Thank you for taking the time to leave such a great review, Rochelle. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Donald Brown
February 10, 2026
"I was looking for a new insurance company because of the rates charged by my old company. Jason McCain at State Farm responded promptly to my questions. They had the best rates while providing the coverage I was looking for. It was a very easy process to switch All my insurance is now with State Farm"
"Thank you so much for the 5-stars, Donald! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Andy Herrero’s Team anytime."
Devan
January 31, 2026
"I was looking to switch auto insurance providers. Called around to the five largest providers to get a quote. Not only did State Farm offer the most affordable rate without compromising quality coverage, but Cory Lapins, who was the specialist who helped me, provided such a high level of customer service that the entire process was handled in a timely and smooth manner, and I had no hesitancy switching to State Farm."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Aleks Caca
January 30, 2026
"Had an excellent experience working with Jason. Great service and exceptional rates on what I was quoted for. Thank you for your work and taking care of us!"
"Thank you for taking the time to leave such a great review, Aleks. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Anson McCondichie
January 21, 2026
"My agent was very polite and informative about every aspect of my policy, especially about saving me money, this is the best plan I’ve ever had, I thank him for his kindness and patience"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Andy Herrero’s Team. "
vezonic richey
January 21, 2026
"Erika is awesome and always great to work with. I call her for all my insurance needs. She’s very helpful and knowledgeable about anything you’ll need."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Downers Grove to know that you had such a wonderful experience with us here on State Farm Agent Andy Herrero’s Team. Thank you so much for the 5-stars, vezonic! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Andy Herrero’s Team anytime. "
Jasmine Glover
January 13, 2026
"Erica is a wonderful agent and very knowledgeable of State Farm and all they have to offer. I really appreciate her and the professionalism she showed."
"Thank you for taking the time to leave such a great review, Jasmine. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Nick
January 12, 2026
"I have been with Andy and his team for years now and their service and support has been fantastic. It's peace of mind, really, knowing that I'm not just covered for home, auto etc but also there are actual humans who will help me when I need something done. Erika is probably one of the most people I have had the pleasure of working with as well. I can't recommend them enough!"
Nicky D
January 8, 2026
"Saved a lot of money switching to Andy Herrero StateFarm. Thankyou.
Erika Avalos was a pleasure to work with as well. She can answer all your questions and get documents ready immediately."